Our shipping policy is simple. We provide free shipping on every item which will be delivered by DHL straight to your doorstep worldwide. Delivery takes about 10 business days and sometimes even faster depending on customs within your country.
Due to the current global pandemic, deliveries can take slightly longer. Please exercise patience if your order does not arrive in the prescribed 10 business days. It will be with you soon. Delays are to be expected.
Please be advised that we do not work for DHL but we work with DHL to deliver your products to you. If you have received a tracking number. It is your responsibility to track and trace it.
If DHL contacts you to provide any information, kindly contact us first and we will sort out any proceeds on your behalf. If you happen to continue with the case we cannot be held responsible for any outcome, decisions, or costs incurred.
If the state requires you to pay a customs fee, it is your duty as an importer to pay that amount which is required.
If your address is remote for DHL to deliver to it we will send your consignment to a representative within the country and send it using a local courier.
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages. This is to prevent holding up your order and to get to you quickly.